Reviews

Good service

Ed made everything easy for me specially in such stressful environment he made me feel very comfortable. I already referred my friend Reynaldo Guerrero and will continue referring my friends and family. Thank you Ed for everything!

Yobani always provides the best customer service. He is always very friendly and informative.

Thanks

Everyone was very professional and all my needs were met.

Good Morning, I went in for an oil change. Thank you for reaching out to me. I really appericate it. There were a couple of things during my visit that I wasn't too fond of. So the first thing I realized once I got into the office was everyone but 1 gentleman was wearing his face mask properly. I know that the pandemic is something that has people divided whether if people should wear it or not; but as business if the employees are supposed to wear a face mask then I believe they should wear it properly. As a I mentioned everyone but 1 gentleman had their mask underneath their nose. The second thing i didn't like was that when I called and spoke to someone to schedule my oil change appointment I asked the woman the price of the 3 oil changes and if I had any left. I was told I had to buy another package and that it would be $89.99. Once I got to the office to check in to my 9:30 A.M. appointment I was told it was $120.00 now for the 3 oil change package. No apology given or any care after I told the woman helping me what happened to me. I asked her if there was a way she can print out a list or tell me what service I had to do to my truck but she told me it takes 3 days now to find out and didn't seem intrested in helping me further after I told her I only wanted to get the oil change done today. Lastly, the lady I had to pay is okay. I feel like she's never personable and just collects your money and that's all she cares about. I've gone to Simpson Chevrolet now for some time for my services and she is always in a bad mood I feel like. With everything being said I would definitely say that your service department needs to give just that, good customer service which I didnt recieve this time. Please feel free to give me a call if you would like to further discuss with me. Thank you for your time, Edgar Patiño

Kenny was a quality salesman, listened to what I needed and provided me relatable offers to what I had requested.

Great Adviser, Luis Mejia

Service was very fast and super help full

Excellent service and friendly people.