Patricia J
WILMINGTON, CA | 2021 Chevrolet TahoeMay 13, 2026
The service I received yesterday was amazing and excellent, very satisfied!
Pamela M
SANTA ANA, CA | 2015 Chevrolet EquinoxMay 12, 2026
My service rep Jose is the best. I don't have enough words to say about his hospitality. He's a keeper. What happened to those delicious donuts?
Response from Simpson Chevrolet Of Garden Grove
May 13, 2026Pamela, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Jeffrey H
PLACENTIA, CA | 2023 Chevrolet Silverado 1500May 11, 2026
I set up an appointment with my Service Advisor, Luis Mejia, and arrived as expected. He informed me that my repair was under warranty and set up a loaner car from Enterprise. The loaner experience was very good. There was a slight delay with a part for my repair, but Luis extended my loaner car, and I kept moving without any compromise. Luis called and suggested that I have my fuel system and filter serviced while my truck was in the shop while we waited for the part, to which I agreed. He called me when my truck was ready and I picked it up without a hitch. The only negative was that the carwash was down for service at the time of pick up... I understand, there needs to be maintenance at some point. Thanks for the great customer service!
Response from Simpson Chevrolet Of Garden Grove
May 12, 2026We're happy you found our staff to be so supportive during your experience here at Simpson Chevrolet of Garden Grove. We'd like the opportunity to turn your experience around. Please reach out to us at (714) 534-2700 at your earliest convenience to discuss how we can turn this experience into a positive one.
Gerhard N
BUENA PARK, CA | 2018 Chevrolet 1500 SilveradoMay 10, 2026
Excellent customer service and the quick turn around service was top tier. Jose always ensure to provide me the priority service maintenance recommendation which allows me to plan my next service in advanced. Always an A plus!!!
Response from Simpson Chevrolet Of Garden Grove
May 11, 2026We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Magdalena B
LONG BEACH, CA | 2024 Chevrolet Silverado 1500May 10, 2026
My experience was GREAT at this dealership. Huu was very helpful, he answered all my questions I had about the maintenance of my 2024 Silverado. Very professional and polite, Thank you!!
Response from Simpson Chevrolet Of Garden Grove
May 10, 2026Magdalena, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
STALIN C
BAKERSFIELD, CA | 2026 Chevrolet Silverado 3500 HDMay 9, 2026
Ron and his team were very kind and honest with me, 10/10 for them
Response from Simpson Chevrolet Of Garden Grove
May 10, 2026We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Cynthia S
GARDEN GROVE, CA | 2020 Chevrolet BlazerMay 8, 2026
Had a good experience. Got car back by scheduled time requested. The car car is working great. 👍
Response from Simpson Chevrolet Of Garden Grove
May 9, 2026Cynthia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JASON K
WHITTIER, CA | 2026 Chevrolet Silverado 1500May 8, 2026
Chris is great and made this process smooth and easy. He deserves a bonus!!! Hook him up!
Response from Simpson Chevrolet Of Garden Grove
May 9, 2026Jason, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Chwee S
GARDEN GROVE, CA | 2015 Chevrolet SuburbanMay 7, 2026
Very professional and timely.
Response from Simpson Chevrolet Of Garden Grove
May 8, 2026We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Humberto D
GARDEN GROVE, CA | 2025 Chevrolet TahoeMay 6, 2026
Not organized on drop off and definitely not organized on pick up. Process of the cashier calling for car after payment made is a joke and I had to wait over 15 minutes. It got to the point where the driver that was dropping other cars noticed I had been there a long time and asked me for my paperwork so he could get my car.
Response from Simpson Chevrolet Of Garden Grove
May 7, 2026Humberto, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (714) 534-2700 at your earliest convenience to discuss how we can turn this experience into a positive one.